Charme Hair srl

We’re open Monday – Friday, 9.30 am – 18:00 pm

EMAIL: info@sermulher.eu

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charge are € 3,90 (for Italy).

Delivery charge for other country are € 9,90.

Cash on deivery (only in Italy) are € 2,50.

Free shipping for orders > 50 € (only in Italy).

Which payment methods are accepted in the Online Shop?

We accept: paypal, bank transfer, cash on delivery (only in Italy) and credit cards.

How long will delivery take?

In Italy delivery time are 24/48 working hours.

In other country delivery time are 48/72 working hours.

Right of withdrawal

You have the right to withdraw within 14 days without giving any reason.

You have to make sure that the products are in the same conditions in which you have received them and the product should not be used or damaged.

To exercise the right of withdrawal, you must inform us by sending your communication to info@sermulher.eu ou you can send a message on our whatsapp.

Send us an email